ENTERPRISE RENT-A-CAR PARTNER · TOWING AVAILABLE · VEHICLE STORAGE
Rental Cars, Towing & Customer Support — We’ve Got You Covered
Everything You Need Before, During, and After Your Repair
A vehicle repair shouldn’t turn your day into a logistical nightmare. Town Line Auto offers a full range of customer support services — from arranging a rental car through our Enterprise partnership to towing your vehicle directly to our shop. We handle the details so you don’t have to.
How We Support You Beyond the Repair
01 — Enterprise Rent-A-Car Partnership
Never Without Transportation When Your Vehicle Is With Us
When your vehicle is in for repairs, you shouldn’t be left without transportation. Town Line Auto is an Enterprise Rent-A-Car partner — we coordinate directly with Enterprise to arrange a rental for you, often the same day your vehicle comes in. Whether you need a car for a day or a week, we make the process seamless from the moment you drop off your keys.
02 — Towing Services
We Coordinate the Tow — You Don’t Have To
If your vehicle isn’t driveable, we can arrange towing directly to our shop. You don’t need to figure out a tow truck on your own — just call us, and we’ll coordinate getting your vehicle here safely. We handle towing for collision damage, mechanical breakdowns, and everything in between.
03 — Vehicle Storage
Your Vehicle Is Safe Here Until We’re Ready
Sometimes a repair timeline and your schedule don’t line up perfectly. We offer vehicle storage for customers whose vehicles are waiting on parts, insurance approval, or a scheduled repair appointment. Your vehicle stays on our secured property until we’re ready to begin work or you’re ready to pick it up.
04 — Customer Amenities & Clear Communication
No Surprises, No Runaround — From First Call to Final Delivery
We know that waiting for a repair update is stressful. Town Line Auto keeps you informed throughout the process — with clear estimates upfront, updates when things change, and a no-surprises approach from first call to final delivery. Our shop has a clean, comfortable waiting area for shorter visits, and we’re always reachable by phone during business hours.
Making Your Repair Experience as Easy as Possible
We coordinate the logistics — so you can focus on everything else.
STEP 01
Call Ahead or Bring It In
Whether your vehicle is driveable or needs a tow, start by calling us at (518) 966-8003. We’ll assess your situation, help arrange towing if needed, and set up your Enterprise rental at the same time.
STEP 02
We Handle the Details
Once your vehicle is with us, we take it from there — assessment, insurance coordination, parts sourcing, and scheduling. We keep you updated at every significant step and contact you before doing any additional work.
STEP 03
Pickup & Follow-Up
When your vehicle is ready, we walk you through the repair, answer any questions, and make sure you’re completely satisfied. Return the rental, pick up your keys, and drive away with confidence.
Rental & Support Questions — Answered
How we keep you moving while your vehicle is with us.
Does Town Line Auto offer rental cars during repairs?
Yes. We’re partnered with Enterprise Rent-A-Car and can arrange a rental vehicle for you while your car is being repaired. We coordinate directly with Enterprise to make the process as easy as possible — just let us know when you bring your vehicle in.
Can you tow my vehicle to your shop?
Yes. If your vehicle isn’t driveable, we can coordinate towing directly to Town Line Auto. Call us at (518) 966-8003 and we’ll help arrange it. We handle towing for collision damage, mechanical failures, and more.
Do you offer vehicle storage?
Yes. We can store your vehicle on our secured property while we’re waiting on parts, insurance approval, or a scheduled repair slot. Contact us to discuss your specific situation and we’ll work out a plan.
Will insurance cover a rental car during my repair?
Many insurance policies include rental reimbursement coverage. We recommend checking your policy or calling your insurance company to confirm. If you have coverage, we can help coordinate the rental through Enterprise as part of the claims process.
How will I be updated while my vehicle is being repaired?
We contact you with a written estimate before starting any work, and we’ll call or message you if anything changes during the repair. You can also call us anytime during business hours for an update. We don’t believe in leaving customers in the dark.
What areas do you serve for towing?
We serve Greenville and the surrounding areas of Greene and Columbia counties, including Catskill, Cairo, Hudson, Windham, Coxsackie, and surrounding communities. Call us and we’ll let you know if we can accommodate your location.
Serving Greenville & the Catskill Region — Before, During, and After Your Repair
Town Line Auto is located at 6501 NY-32, Greenville, NY 12083. We serve drivers throughout Greene and Columbia counties, including Catskill, Cairo, Hudson, Windham, Coxsackie, Tannersville, Freehold, and Durham. Whether you need a tow, a rental, or just a straight answer about your repair — we’re here.
Questions? Stranded? We’re Here to Help.
Contact Town Line Auto in Greenville, NY for towing, rental coordination, or any questions about your vehicle. We’ll take it from here.